What is an Apprentice?
As an apprentice you will be a new or existing employee, in a Northern Ireland-based company, working with experienced staff to learn and develop your skills.
An apprentice also receives ‘off-the-job’ training, usually on a day-release basis with a training provider, to work towards achieving vocational qualifications and Essential Skills qualifications (reading, writing, maths and computers).
Rutledge will meet with you and your employer to discuss your training needs and will then develop a training programme for you. We will be with you every step of the way throughout your apprenticeship to support you and make sure you are making progress.
Usually you are Rutledge one day a month. Your employer will pay you for your time spent with the Rutledge.
Who are Apprenticeships for?
To take part in the Apprenticeships programme you need to:
- have reached the minimum school leaving age in Northern Ireland (16 years)
- be employed or be about to take up paid employment in Northern Ireland
- be working a minimum of 21 hours per week on a permanent contract
- meet all the entry requirements of your chosen apprenticeship (for example some apprenticeships will require you to have GCSEs)
- meet a number of eligibility considerations, for example if you are a non-EU national or a public sector employee, or if you have previously achieved a recognised vocational qualification
You may need to meet other eligibility considerations, for example you may not be eligible if you're a non-EU national, a public sector worker or already have a recognised vocational qualification.
If you're 25 years and over, there are restrictions on the type of apprenticeship with funding available.
The benefits of
How much you get paid
Your employer will pay you just as they would any other employee. The National Minimum Wage (NMW) is a minimum amount that workers in the UK are entitled to be paid.
you get paid
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STUDENT CASE STUDY
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I have completed the Level 2 Certificate in Contact Centre Operations and I am now working through the Level 3 Diploma. It has helped me have a wider understanding of the world of Call Centres from Health & Safety, GDPR and a deeper insight into the different management aspects. This has helped me in my job role at First Source as I have been able to take on new challenges such as floor walking, and coaching. After completing Level 3 I feel this will open up even more doors in the call centre such as higher Management positions. The course is well organised and tailored specifically to my job role and has helped me progress with in the business; I feel I have been given 100% one to one support from my tutor Jenny and she has provided me with excellent resources and guidance in completing my assignments. I would definitely recommend completing these courses as it has helped me gain confidence and personal development.